Ecobee ac not turning off. It does not consider the system mode .

Ecobee ac not turning off Jan 8, 2023 · Is your Ecbee not cooling to set temperature? Don’t worry because in this guide we are going to be looking at the common problems that can prevent your ecobee thermostat from cooling to the set temperature and the steps you can take to fix these problems. The best solution for this problem is to clean the drain line. Your AC might also be turning on because it's trying to lower your relative humidity in your apartment. If the temperature setting is too high, then the air conditioner will not turn on. But this does lead to more variation in your home temp (a 3 deg range, instead of 1 or 2 deg). In Ecobee, you can adjust the desired humidity level. Here's how to troubleshoot the issue: Check for signs of water build-up: Look for your ecobee thermostat being powered off or frequently rebooting. Cool: The ecobee will only provide cooling Heat: The ecobee will only provide heating Aux: This is only available when the ecobee has been configured for a Heat Pump with Auxiliary heating. The AC is running and blowing cold air out but the temperature does not seem to be dropping as it normally does. A: To turn off the schedule, open the ecobee mobile app or web portal and navigate to the thermostat’s main menu. 38K subscribers in the ecobee community. Dec 12, 2024 · Turn off Power: Start by turning off the power to your HVAC system to prevent any electrical accidents. Please note that the thresholds available are based on your equipment configuration. Troubleshooting Air Conditioning Issues If your air conditioning won't turn on, the most common cause is excess water build-up from condensation in your HVAC system. The AC is running nonstop and doesn't shut down or anything during the runtime. Nov 14, 2024 · Find troubleshooting tips for Ecobee thermostats. During the day, we normally just open the window and run a fan. If it’s not the HVAC system, there could be a wiring problem with your Ecobee either at the thermostat or the HVAC control board. Fan Will Not Turn On Without AC or Heat We moved into a house that came with an Ecobee3 lite and whenever we set the fan hold or the Auto mode to X min/hr, the fan will not turn on even though the Ecobee says the fan is running. Get comfortable and efficient. Nov 12, 2024 · Struggling with a heat pump that won't turn off? Discover common causes and effective solutions to ensure your system works efficiently, especially during extreme weather. But, as soon as I attach the thermostat (before the ecobee even boots up), the AC compressor starts running, but the fan doesn’t turn on. Here's how to troubleshoot the issue: Check for signs of water build Hi I need help I installed my ecobee in Dec and it has been walking fine in Winter and spring now summer is hitting I have noticed an issue in the last few days, The AC is turning on but not turning off. I manually adjusted the setting up to 78 degrees but after waiting 30 minutes it did not turn the HVAC off. com With Amazon Alexa Voice Service, you can control your ecobee devices with your voice using any Alexa-enabled device, including ecobee devices with Alexa Built-in, Amazon Echo, and Amazon Echo Dot, among others. Feb 19, 2023 · Also read: AC not working thermostat says wait Possible Solutions Based on the results of the troubleshooting steps outlined above, there are also a few possible solutions to the problem where the Ecobee says no equipment is running, but the fan continues to run. Feb 8, 2024 · Are you facing the problem of Ecobee is not turning on the heat? Fix issues preventing your Ecobee thermostat from activating the heating system. On the ecobee app, you can see the System Mode icon on the Thermostat card on the Home screen. We have turned Threshold settings allow you to optimize HVAC efficiency and prevent equipment damage. If you’re frugal, it is best to have this option turned off so that heat or AC only comes on when you turn it on. Off: The ecobee will not request heating or cooling, your fan may still run based on your fan settings. Why is my ecobee rebooting?If you have a furnace for your heating or auxiliary heating When a furnace overheats, safety equipment built into the unit will turn off heating or the power to avoid potential damage. Troubleshooting Common Ecobee Smart Thermostat Problems Air Conditioning Not Turning On The main cause for this problem is a build-up of water in your HVAC system. This article will cover the basics of cooling with an ecobee thermostat. Contractor's Assistant: What's the brand and model of your AC unit? Mar 20, 2023 · Discover tips to prevent and troubleshoot your Ecobee furnace from frequently turning on and off. Turn it off, wait a few minutes, and then turn it back on again. Feb 26, 2025 · Once you select each of those separately, select “Disable” to turn them off. Your Ecobee can stop turning on the A/C for a… Continue reading Why is My Ecobee Not Turning on the A/C? Why Your Ecobee Air Conditioner May Not Be Turning On The Ecobee thermostat is widely regarded for its smart features and ease of use, but users sometimes encounter issues where their Ecobee air conditioner fails to turn on. Nov 30, 2021 · The most common reason an Ecobee won’t turn on your air conditioner is due to excessive water build-up in the drain pan. Nov 3, 2022 · In this article, we will tell you about the Ecobee smart thermostat. Unless your A/C has a hardware failure, the ecobee should be operational. Fix: Switch to “Cool” mode and adjust the temperature a couple of degrees lower to test responsiveness. I had an email conversation with Ecobee support about this exact issue back in September and received this reply: “Algorithm for Fan run time is design to run and complete the number of minutes what you have selected to run per hour bases. I only have one temperature monitor (the ecobee unit itself). If system is draining improperly and has water buildup, the HVAC system will shut off and the AC will not turn on. How to troubleshoot ecobee thermostat power issues If your ecobee thermostat has a black screen and will not turn on follow these steps to troubleshoot the problem. In this article, we will be mentioning how you can fix the Ecobee thermostat blank screen. Does anyone know why my ecobee is not calling for A/C even though the temp is above my set temp? Eco+ is on the lowest savings level. However, I haven't reset the thermostat to factory settings to re-register it. My HVAC guy said that when the ecobee is in control it causes issues because both the hvac system board and the ecobee think they are in control. This guide walks you through all the most common causes and how to fix them. My ecobee screen is on, but not responding to touch. Why is my Ecobee showing question marks? This is a sign that your Ecobee just needs to be reset. Here is the wiring configuration. Check Thermostat Placement and Sensor Data If your air conditioning won't turn on, the most common cause is excess water build-up from condensation in your HVAC system. From common wiring issues to firmware glitches, there are multiple factors at play. Inspect Connections: Remove the Ecobee from its mounting plate and inspect the wire connections. A subreddit for ecobee and all their smart home products. Struggling with your AC unit and blower that won't turn off, even with your Ecobee set to off? Discover expert solutions and user insights on our Q&A page! See full list on applianceanalysts. Here are the top 10 most common Ecobee thermostat problems, along with practical solutions to help you fix them. What is Ecobee? Depending on your thermostat model, when equipment is running, the icon will either be colored or there will be a blue or red line around the screen's perimeter. Make sure you have a 24VAC system at a minimum. This guide covers common Ecobee problems and solutions to help you quickly troubleshoot and resolve any difficulties. It’s one of the first questions answered in the first setup and ecobee is default. The blow link is a screenshot of the system report. If you pull it out and let the float go down and the ecobee lights up you need to clear a clogged AC drain line. I'd get an HVAC tech to check out the equipment. 1 day ago · When an air conditioning system managed by an ecobee thermostat fails, the issue could be related to simple settings, complex wiring, or a failure in the external AC unit. However, you might find that this does not happen as you’d expect. When you tap the card, it will also appear at the bottom of the Thermostat home screen. All, I got a new air conditioner installed, and it seems to be underpowered, though that's another issue. Learn troubleshooting tips and know when to call a professional. In addition, the Ecobee thermostat helps to bring symmetry to your heating and cooling needs which in turn leads to better energy utilization. Ecobee Smart Thermostat: Differences, Worth Of System off but AC does not turn off Hello, this is something new. Jul 15, 2025 · Ecobee thermostats are known for their user-friendly features and smart capabilities, making it easy to control your home’s temperature. Our HVAC tech Zach will show you how to turn on/off your Ecobee thermostat schedule. 3 days ago · My ecobee thermostat keeps turning off randomly and I need answers. For Smart Thermostat Lite and Essential Owners Go to Main Menu > Preferences > Select Cooling Smart Recovery or Heating Smart Recovery, then Enable or Disable. Once sufficiently cooled, the furnace and ecobee will power back on Reduced airflow: Check and replace or 38K subscribers in the ecobee community. Why does my Ecobee thermostat turn the fan on at different times when my system is off? Thermostat Name: You can customize the name of your ecobee thermostat for easy identification, especially if you have multiple systems or zones, and with smart home integrations. It then regulates the temperature and humidity so that they match your set preferred values. This article explores the possible reasons behind the Ecobee thermostat not turning on and suggests reliable troubleshooting steps. Adjustments to thresholds can only be made on the ecobee thermostat itself, you cannot access via the ecobee app. If this is happening, please remove the ecobee thermostat from the wall and check the following. We’ll also compare the Ecobee Screen to other smart home devices to explore the advantages it offers. 3 – Reset the ecobee thermostat to factory settings. Sometimes inconsistent schedules may confuse your ecobee system and result in your fan system starting when you don’t need it. I adjusted it up to 80 degrees with the same results so I turned the mode to Off but the HVAC continued to run. But if your AC isn’t kicking in as expected, it can quickly become a source of frustration—especially during a hot day. Jul 20, 2025 · Tap your Ecobee display, go to Main Menu > System, and ensure the mode is set to Cool. Rarely will this indicate a problem. This option should also solve any lingering issues with the fan constantly running. Very frustrating and cannot figure out what’s wrong. Vinegar and a shop vac cleared it right up. As a result, they can’t really control the thermostat, which can be quite frustrating. Hello, this is something new. This video explains how to program your Ecobee Smart Thermostart to turn off the AC or Heat when the desired temperature has been reached. However, if your air conditioner (AC) is not working properly with your Ecobee thermostat, it can be frustrating, especially during hot summer months. Threshold settings for ecobee thermostats (cont’d. Mar 20, 2023 · Discover tips to prevent and troubleshoot your Ecobee furnace from frequently turning on and off. While it is a frustrating ordeal, the good thing is that you can easily fix the problem. Air Conditioning Doesn’t Turn On A build-up of water in your HVAC system can cause ecobee to reboot constantly. The condenser fan does not turn on. You have come to the right place if your Ecobee turn on the AC. Your heater or air conditioner will not turn on. #hvacmaintenance #hvac #hvaclife #hvactraining #hvacparts #hvacsystems #h Unfortunately “Off” only means heating or cooling off, not the fan or a connected accessory (ventilator etc). This is costing me money and it should be such an easy fix. Various factors can cause an Ecobee-controlled AC unit not to start, from Jul 20, 2025 · The Ecobee thermostat is a smart and efficient way to control your home’s heating and cooling. WARNING: If you're unfamiliar with the capabilities of your HVAC equipment, we recommend contacting ecobee Nov 18, 2024 · Ecobee smart thermostats have gained popularity due to their user-friendly interface, energy-saving capabilities, and advanced scheduling features. If the water exceeds a specific level, the system sensors will turn off the machine for safety. During this the blower fan may continue to run to aid in cooling the furnace. Sep 5, 2023 · A thermostat with your HVAC system turns off the unit after reaching your desired temperature to maintain optimal conditions. Ecobee thermostats are generally reliable, but like any electronic device, they can experience occasional glitches. I went upstairs last night and it was freezing but Ecobee said it was 78 degrees while the setting was for 71 degrees. Initially, when your ecobee learns your preferences, it may start heating or cooling too soon, causing your fan to run when it shouldn’t. Mar 15, 2023 · If your Ecobee isn’t turning on the air conditioner anymore, you came to the right article! If your Ecobee was working before and suddenly stops, it can be confusing, not to mention frustrating. Threshold settings allow you to optimize HVAC efficiency and prevent equipment damage. On the thermostat: Mar 3, 2024 · That's what got me thinking that perhaps my ecobee thermostat could potentially be turning the compressor off and back on again too quickly, causing the compressor to try and start when there was still high pressure in the system, which could cause the compressor to draw excessive current and trip the 240V breaker in my panel. When your ecobee is requesting heating to run, depending on your model, either the flame icon will be orange, or there will be a orange line around the perimeter. Read: Ecobee Lite 3 Vs. Maintain your heat pump’s efficiency and longevity Aug 7, 2023 · Why your Ecobee is not heating and how to fix it Why your Ecobee wont turn on Aux heat and how to fix the problem. One thing I have noticed though is that the AC is not coming on until well after the temperature has risen. This article will answer the question of whether or not the Ecobee Screen turns itself off, and provide information on how to manually turn it off and control it. Understanding possible causes and solutions is vital for a seamless experience. Sep 22, 2021 · The ecobee uses the data to adapt to when you’re home, away and when you sleep. Understanding how they operate alongside heat pumps provides insight into troubleshooting issues like a heat pump not turning on. Verify and correct the Wiring To turn on your fan, all the ecobee is doing is connecting your G wire to your R wire through an internal relay. Jun 15, 2025 · When an Ecobee thermostat fails to turn on your air conditioner, it can be frustrating, especially during hot weather. I can raise the cool temperature setting, I set it to off, I set it to away. Listen for the outdoor AC unit. An Ecobee thermostat won't work as an initial plug-and-play solution if you own a proprietary-style system, such as a device with variable fan speed capability. I had to change the fan runtime to 0min/hr to get it to stop. The safety mechanism of ecobee kicks in and turns off the HVAC system. Customer: I just installed the Ecobee thermostat and even though I have it set on AC cool, its only blowing air, not cold air. Understanding Nov 16, 2024 · Feeling frustrated because your Ecobee thermostat isn’t working as it should? Don’t worry, you’re not alone. Then, the compressor stays on and there is no way to turn it off. Modern solutions come with age-old problems – you might find that your thermostat is not behaving how it should. Fortunately, there are a number of simple troubleshooting steps you can take to identify and resolve the The unit should turn off once the target temp is reached (and then only turn on to maintain it). Learn how to enable Auto Heat/Cool on your ecobee thermostat. However, some users report that their Ecobee thermostats do not turn on after installation, which can be frustrating. Sometimes the solution is actually fairly easy. Come on I made this video for myself to remind myself how to fix this cooling issue with my AC unit, but if it works for other people that's awesome. I checked my furnace and the ecobee was calling for heat, the fan would turn on, and the glow plug was turning on, but no burner lite. Here are the primary reasons ecobee won’t turn on your AC: Drain clog from the condensation operation of your HVAC Low on refrigerant The AC air filters could be blocked The AC’s Are you looking for an easy way to turn off your Ecobee thermostat? If so, youve come to the right place! In this article, well provide an overview of Ecobee thermostat s, an easy-to-follow guide for turning them off, and some tips and tricks for making sure your Ecobee is off. Also, here are some common problems you might face and quick ways to troubleshoot them. Dec 18, 2021 · 1. Ecobee thermostat monitors conditions in your home and detects temperature changes. WARNING: If you're unfamiliar with the capabilities of your HVAC equipment, we recommend contacting ecobee Or is the air that’s blowing not cold? If you’re wondering why your ecobee is not turning on the air conditioning, you’ve come to the right place. Here are some possible solutions: Fix wiring problems If the issue is caused by faulty or damaged wiring, the homeowner should re Dec 11, 2023 · If your Ecobee fan isn’t turning on, it can be a quick glitch within the thermostat or your HVAC system. Several important problems might make your AC run non-stop, even after it’s cooled your space enough. The fan will run in Cool or Heat mode. You may also need to reconfigure your Ecobee equipment or change the threshold settings. Nov 5, 2024 · Understanding Ecobee and Heat Pumps Ecobee thermostats are designed to enhance the efficiency of your home’s heating and cooling systems. When the ecobee thermostat is calling for AC for a few minutes, the thermostat will power off on its own. It keeps a more consistent/comfortable temperature. May 12, 2025 · Discover why is my ecobee not turning on. Recognizing these issues early can prevent greater damage and restore proper cooling performance. Is it turning on? If it’s silent or humming but not blowing air, it might be a capacitor or compressor issue. Everything should go back to normal. While the Ecobee thermostat is designed to be a smart and efficient way to control your home’s temperature, there are situations where you might want to disable it. Sep 4, 2025 · Wondering why your air conditioner won’t turn off? Here are 5 possible reasons, plus solutions. Additionally, well provide troubleshooting tips for turning off Ecobee, as well as other solutions for turning it off Aug 7, 2024 · Your Ecobee thermostat may not be turning on the AC as a result of an overfilled drain pan Your air conditioning system might be malfunctioning if you discover that your Ecobee thermostat isn’t turning on. Fan control in Heat Mode This setting determines how the fan runs when there is a heating request from the ecobee. This guide will help you troubleshoot common Ecobee problems and get your thermostat back on track. I’m not exactly sure what those settings do but the Ecobee representative recommended disabling both to avoid having the Ecobee thermostat override my temperature settings again. This can cause your Ecobee thermostat to reboot frequently. Check the air handler or furnace blower to ensure it’s pushing air through the vents. The Ecobee thermostat should be set to a temperature that is lower than the current room temperature in order for it to turn on the air conditioner. Jan 27, 2025 · Ecobee Not Turning on Ac After Install If you’ve recently installed an Ecobee thermostat and find that your AC isn’t turning on, there are a few things you can check to troubleshoot the issue. Oct 5, 2024 · Ecobee smart thermostats offer energy-saving features and convenient control over home heating and cooling. Aug 26, 2022 · If your Ecobee thermostat runs for five to ten minutes and then shuts off for some time, it can be due to the heating and cooling cycle settings. May 22, 2025 · Why Your Ecobee Thermostat Is Not Turning on the Heat Pump An Ecobee thermostat is a popular smart home device that allows seamless temperature control, including managing heat pumps. Even though it’s really annoying when your air conditioner cooling systems break down, it’s not always necessary to replace them. Please remove the ecobee from the wall by gently pulling the faceplate towards you. This has its obvious drawbacks as i have to then turn the unit back on/off to manually control the house temp. This will disable the schedule and you’ll be able to manually adjust the thermostat’s temperature. Since the thermostat is properly signaling your AC condenser and your furnace fan to run, if cool air is not blowing air out of your air vent the way you expect it to be, then the issue is not related to your ecobee thermostat. Then, select Schedule and you’ll be able to turn off the schedule by unchecking the box next to Enable Schedule. Nov 21, 2024 · Are you wondering if you can completely turn off your Ecobee thermostat? It’s a common question, especially for those looking to conserve energy or troubleshoot issues. In this mode, only the Auxiliary Heating will be used. I share quick fixes causes and pro tips to stop surprise shutdowns. My ecobee thermostat display is unresponsive or frozen This article will show you how to troubleshoot when your ecobee thermostat screen is powered on, but not responding to touch. Ecobee Smart Thermostat: Differences, Worth Of Common Causes When AC Does Not Shut Off When Set Temp Reached It’s frustrating when your AC won’t turn off after reaching the set temperature. Normally when this issue happens, what you can check for is to see if your furnace drain pan might have signs of water in it which is caused by the condensation of your AC unit. what am i missing here? The only way i can get the AC to turn off is to completely turn off my unit, at which point the AC does shut off. We have reset the Ecobee schedule. As soon as I replug in the Ecobee, it turns the AC on immediately. 2 – Turn off the circuit breaker for the furnace and wait for 30-seconds, this will reboot the heating system and the thermostat. This article explores thermostat settings, electrical issues, and signs that demand your attention. Ecobee Thermostat Not Heating [Causes and Fixes] 2 Possible reasons Ecobee is not heating the solutions How to Enable or Disable Smart Recovery On the ecobee Thermostat Go to Main Menu > General > Preferences > Select Cooling Smart Recovery or Heating Smart Recovery, then Enable or Disable. Jul 20, 2025 · If your Ecobee thermostat isn’t powering on, it can be both frustrating and confusing—especially when you rely on it to keep your home comfortable. Ecobee Thermostat Not Responding to Touch Ecobee Not Turning on Ac Ecobee Black Screen Reddit Ecobee Screen Won’T Turn off Ecobee Troubleshooting Ecobee Thermostat Offline Conclusion Here are some things I have tried Turn off smart recovery Unplug unit from the wall, and the AC turns off immediately. Oct 11, 2021 · In the meantime, I can tell you that removing the ecobee from the base the fan doesn't turn off except one time, surprisingly, when I tried with a new ecobee unit. Jan 2, 2024 · Turning off this feature will make the thermostat less of a smart thermostat, but it will ultimately give you more control over your heating and cooling system. So, what happens when it fails to shut off when it's at your set climate? In this post, we explain the why and how of dealing with a faulty thermostat! One reason your unit keeps running […] Jun 14, 2024 · I have been having an issue with my A/C where the Ecobee Thermostat will say Equipment Running (2) but the Compressor will not be running. . In many cases, if your Ecobee is not cooling to a set temperature, this is mainly due to an air-air exchange that is not turned off. The Ecobee Screen is a great way to do just that. This is what happened with mine this weekend. But as you can see from the 3rd chart in the link I posted, smart recovery is keeping my AC on until my Sleep time comes, even if the temp is well below the Sleep time setting. First, make sure that the Ecobee is properly connected to your AC unit. This will cause the fan to immediately turn on when a heating cycle is initiated and continue to run until the heating cycle ends. If your Ecobee has a wiring or circuit problem, it can also need to reset itself frequently. But recently it's started to regularly and consistently drop into the 30s and below freezing where I live, and the A/C seems to not kick in anymore when it's this cold outside, despite the Ecobee being in cooling mode, temperature set to 75 and the internal temp being 78. This guide will explore the different ways you can turn Thanks for confirming. Persistent operation of the outside unit puts strain on the system, leading to inefficiency and possible breakdowns. Jan 17, 2024 · Ecobee Thermostats Why Does My Ecobee Say “Calibrating?” An Ecobee thermostat could say “Calibrating: Heating and Cooling Disabled” because it reboots after a power failure or initial installation. ) Temperature Correction: If you notice that the ecobee’s temperature sensor may be slightly off, you can adjust this + or – 10 degrees for a more accurate reading. It does not consider the system mode Water buildup in HVAC system: HVAC systems need to drain either through a drain pan or a drain tube. 15 votes, 90 comments. I just got my ecobee installed a few days ago and noticed this issue today when I turned the system off but fan kicked on a few mins later. Aug 20, 2022 · Ecobee thermostats are famous for their smart home integration, allowing users more control over their air conditioning systems and allowing them to save energy. The only solution I have been able to find to correct it is to shut off both the main breakers for the Compressor and Air Handler. Does anyone know why this has started happening and how to resolve it? Sep 7, 2022 · The thermostat shuts on and off intermittently. 2. Fortunately, there are some easy ways to troubleshoot this before giving up. Equipment associated with cooling A central air cooling system is usually comprised of 2 HVAC units Indoor Air Handler/Furnace Outdoor compressor (Air Conditioner or Heat Pump) Check your furnace/AC unit and look for a sensor where the water drains from the unit. I don’t remember exactly, but under settings try switching from ecobee to hvac for control of the system. We’ll walk through basic setup checks troubleshooting steps and answers to frequently asked questions Nov 4, 2022 · The problem is that some users have mentioned having an issue where they get a blank screen on their Ecobee thermostat. If everything is plugged in correctly and the AC still isn’t coming on, it’s possible that the Ecobee is not configured Jan 15, 2024 · Ideally, ecobee should automatically turn on your AC. Since installing an ecobee 3 lite on my 4 wire system (Furnace + AC), I observed the blower fan turning off after cooling, then immediately turning on again (~1 sec). AC not turning off. A Fix Ecobee not turning on AC issues with easy troubleshooting tips to restore cooling, improve performance, and maintain home comfort. Troubleshoot common issues and find solutions to fix Ecobee offline black screen to make it active. We’ll go through any problems connected with ecobee and for additional hardware troubleshooting tips. If your Ecobee is not turning on the AC, don’t worry. Alexa Sounds: You can adjust Alexa’s ability to broadcast sound effects over the built-in speaker. It causes HVAC to short cycle. Jan 25, 2022 · Whether you want to keep your house warm or cool, a thermostat is essential as it helps to regulate the temperature according to your preferences. Does anyone know why this has started happening and how to resolve it? Aug 10, 2023 · Whether it’s not turning on, constantly rebooting, or refusing to connect to Wi-Fi, a glitchy thermostat can disrupt your comfort and your energy efficiency goals. More below. I’ve found out why your AC might keep running. The heater or air conditioner will not turn off. I can turn on the heat, and I see a flame in the furnace when in heat mode. The unit cycles normally during the daytime setting (which is 73 degrees) but when it switches to the sleep setting (70 degrees), the unit runs constantly. I’ve had the thermostat for 3 years now and it was working well. This guide provides a systematic approach to troubleshooting your ecobee thermostat to identify the source of the cooling interruption. If it’s set to Auto, Ecobee may not prioritize cooling unless the temperature swings widely. Jul 21, 2025 · Inspect the HVAC System Your Ecobee acts as a controller, but your AC unit does the heavy lifting. When it fails to power up, it can be frustrating and inconvenient. How to enable Auto Heat/Cool on your ecobee Thermostat Auto mode maintains a comfortable home temperature in milder climates or between heating and cooling seasons. Now all of a sudden it doesn’t turn off the AC and keeps giving 24V to Y even if the system is set to Off. Pull it straight up and see if there is water underneath. Ecobee - AC On but Temperature isn't going down Hey Everyone, Tried turning the AC on yesterday but we experienced some weird issues. I'm not very good at reading graphs so idk what the second image represents. All systems come with a drainage system or a drip pan. Some thermostats do not allow you to adjust the swing, but Ecobee does (up to a 3 deg max differential). An May 19, 2025 · Common Reasons Your Outside AC Unit Won’t Turn Off Several factors might cause your air conditioner to run continuously. AC Not Turning Off at Night I'm wondering if this is a problem with my AC unit or an ecobee setting. com Sep 7, 2022 · The thermostat shuts on and off intermittently. It would turn on again while still spinning down, so it was causing a large bang that I could hear throughout the house. Is your Ecobee thermostat constantly rebooting, especially when you turn up the heat? Don't worry; we've got you covered! In this quick 2-minute video, we’ll walk you through effective fixes to Oct 5, 2024 · Ecobee smart thermostats offer energy-saving features and convenient control over home heating and cooling. But like any tech device they can sometimes encounter issues. Ecobee thermostats are designed to optimize HVAC system efficiency, but various issues can prevent your AC from responding. This can be expensive and annoying. Please help with this! It's getting hot over here and would love to have my Ecobee functioning like it used to. Whether it’s connectivity issues or temperature inaccuracies, these problems can affect your comfort and system efficiency. Thermostat Doesn’t Turn On Bad wiring may be preventing ecobee from receiving power. After running the AC for the last few days I have noticed that it is not acting like I would expect or how I remember it working even a few weeks ago. Sep 15, 2023 · Check The Air Conditioner For Condensate Drippage Excessive water build-up due to condensation is a common reason why Ecobee Thermostat often does not turn on. Without the heat and AC frequently By following these tips, you can help ensure that your ecobee thermostat remains in good working order and that it does not turn off unexpectedly. I replaced my thermostat with an ecobee 5th generation. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. If the issue persists, you may need to contact ecobee support for assistance. It’s also important to note that turning off the fan-only mode will not automatically turn the AC compressor back on. If it’s set to ecobee thermostat your ecobee will energize the fan directly during heating cycles. The thermostat “forgets” your settings. I am not an A/C person, my A/C person told me how to Troubleshooting Furnace Heating Issues This article will help you troubleshoot common issues with heating on your ecobee thermostat. This problem can disrupt home comfort during hot weather and requires swift troubleshooting. To do this, you’ll need to manually adjust the temperature from the ecobee app or from the thermostat itself. Jul 2, 2025 · The Ecobee thermostat is a popular smart device known for improving comfort and energy efficiency. If these two wires were touching after being disconnected from the old thermostat, the fan would run. On Saturday I set the temp to 75 and went about my day, I noticed a while later that my AC was still running even though I had hit my temp setpoint. -Ecobee smart thermostat with Siri -A/c cool temp set at 76 -Room temp at 72 -No other additional sensors beside thermostat -Ecobee app : under eco+ adjust for humidity is OFF and A/C overcool is DISABLED also note there is no DEHUMIDIFY USING AC setting in my thermostat -HomeKit app: desired humidity is set at 64% -Actual humidity as I'm getting heat when calling for air conditioning Upon first installing your thermostat, if heat is coming on instead of AC, it may be due to incorrect wiring or an incorrect configuration. Initial Simple Checks The first step in diagnosing a cooling failure is to verify the If the ecobee is never reaching the setpoint then presumably it's not turning the AC off, so it sounds an issue with the AC unit itself, perhaps it's overheating or the coil is freezing up. However, if the Ecobee thermostat is not turning on the heat pump, it can cause discomfort and confusion for homeowners relying on efficient heating. If not, it might be from something more serious. Here are some tips to help you … Jul 22, 2025 · Ecobee thermostats are packed with smart features and energy-saving tech, but like all smart devices, they’re not immune to hiccups. Whether you’re seeing a blank screen or the thermostat won’t respond at all, this guide will walk you through the most common causes and step-by-step solutions to get your Ecobee back up and running. Sep 5, 2023 · Due to compatibility concerns, your Ecobee might continually turn on. It seems that the blower fan operates in "ON" mode but not in auto. This would happen after the outside compressor turned off. I prefer the 3 deg differential as it reduces on/off cycling of the system, which saves on wear and tare, and energy. That’s why we’ve created this complete troubleshooting guide to help you get your Ecobee thermostat back on track — without needing a technician. Jun 25, 2025 · If you see a black screen on your ecobee thermostat, it can be confusing and inconvenient, especially when you rely on it to control your home’s temperature. Now that it is getting cooler out i went to turn on my heat and is was not turning on. Resolve common issues to keep your home’s temperature control efficient and reliable. The thermostat displays an inaccurate temperature. Customer: The Ecobee Wi-Fi thermostat keeps turning off and on when I activate the AC. Due to this, their devices won’t turn on at all. Any ideas? https://imgur. Is yours set too low, therefore causing your AC to trigger? Your filter and/or coils might be dirty. the internal temp dips well below the desired cool temp but it keeps on cooling and the AC doesn't turn off. Let’s look at the chart below that shows the common reasons for the problem at hand and how you can get it fixed. jbtlz jhan ydtu xrqnqn unbui rlk gxdw maoak qjr wipvzl rkedk wzqsdhq adwlu efrdg hpbpw